Matt Craven Joins Infopia as Director of Customer Success and Services
Brings experience helping customers improve operational performance and increase revenues
Salt Lake City, UT – March 29, 2010
Infopia, a leading SaaS provider of eCommerce software and analytics solutions, announced Matt Craven has joined the company as Director of Customer Success and Services.
Craven brings with him over 14 years of experience dealing with eCommerce and enterprise software solution delivery. Matt assumes responsibility for all customer support, training and professional services. In addition, Mr. Craven will lead all customer success programs designed to help Infopia clients improve their business performance.
“The addition of Matt to the Infopia management team is critical in our efforts to proactively work with customers on issues at any level,” said Coleman Barney, Infopia CEO. “He’s fanatical about customer service and he knows how to help customers use our software to become even more successful.”
Craven arrived at Infopia after heading OptSkus, a successful ecommerce business consulting firm specializing in Infopia Transact and ecommerce content management system configuration across multiple selling channels. Previous to that, Craven held a senior management position for Education Logistics, where he was tapped to lead an entirely new division of the company.
“Matt has a keen understanding of our business issues,” said Eric Fredrickson, an Infopia customer and owner of Imagine Gear, “And his hands-on, proactive approach in identifying and addressing opportunities is already paying off for us.”
About Infopia
Infopia is a leading provider of eCommerce software and services that help merchants grow their online business. From managing inventory across multiple online channels and creating enterprise level websites. Infopia’s robust Transact solution has the right set of tools and technology for successful online retailers.
Infopia is an award-winning eCommerce solution company headquartered in Salt Lake City, Utah. For more information, visit http://www.infopia.com/.
Contact
Marissa Nichols
Infopia, Inc.
