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Infopia combines the power of customer relationship management (CRM) with an award-winning eCommerce platform. This combination drives greater online revenue and improves customer communication. Reduce your business complexity by centralizing all online selling and service efforts.

Features

• Centrally manage all eCommerce communication, regardless of selling channel
• Associate inquiries and orders back to customers and products
• Analyze and segment customer and order information for targeted email campaigns
• Get the 360° view of customer activity necessary to make better strategic decisions
• Create customized reports and charts powered by eCommerce data

Infopia CRM for eCommerce integrates Infopia’s award-winning eCommerce platform with business to consumer (BtoC) CRM powered by Salesforce. This combination is proven to grow business by using collected customer and order information to improve customer interaction and drive repeat business.

Infopia CRM for eCommerce helps you centralize customer communication across all selling channels, launch targeted email campaigns, and see detailed eCommerce reporting that helps you make better online selling decisions. By combining customer and order information, you get the complete, 360° view of your customer necessary to help your business grow.

Find out what integrating your eCommerce platform and CRM can do for your business.

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