Infopia Customer Support

Infopia Transact Customer Support is the best in the industry—helping you quickly address any potential software-related issues. Combined with Infopia’s Account Management and Professional Services teams, you get the complete eCommerce help necessary for long-term success.

Infopia Transact Customer Support hours are 10:00 a.m. to 4:00 p.m., U.S. Mountain Standard Time, Monday through Friday.

What To Expect

Infopia Transact Customer Support understands that growing your business means getting the answers you need, when you need them. We have invested in many of the support offerings that our clients have suggested:

  • Online Help in Transact
  • Printable Materials in the How To’s section of Transact Help
  • Salesforce Solutions Knowledgebase
  • Optional Support Plans with direct Account Manager

How To Contact

Infopia Transact Customer Support hours are 10:00 a.m. to 4:00 p.m., U.S. Mountain Standard Time, Monday through Friday. You can contact Infopia Technical Support by email, through electronic case submission (via the Infopia Transact Customer Support Portal), or by phone.

  • Infopia Transact Customer Support Portal

Cases are monitored from 8am-6pm MST Monday through Friday but may be submitted 24 hours a day through the Self Service Portal.